How Can We Help You Today?
Check Royal Mail's latest service updates to see if there are delivery interruptions in the area where your order is being sent to.
Frequently Asked Questions (FAQs)
Common queries answered by our outstanding Customer Happiness Team.
How can I track my order?
- What should I do if my order hasn't arrived?
- Is It Possible to edit or cancel my order?
- My order arrived damaged. How can this be resolved?
- What Exactly is meant by 'Estimated Delivery Date'?
Still Seeking Assistance?
If you've already consulted our FAQs and still haven't found what you need, we can only imagine how frustrating and stressful this must be for you.
You're definitely not alone in this—our Customer Happiness Team is standing by, eager to make things right for you.
Please don't hesitate to reach out; we genuinely care about solving whatever issue you're facing.
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We're here to help from 9am to 5.30pm, 7 days a week (except for Bank Holidays).
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My Funky Rewards
We can only assist with queries related to the My Funky Rewards third-party subscription service.
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